Correct Hospice care is emphasizes comfort
Make sure they provide mental (counseling), social, spiritual and physical support to the dying patient and the family. Questions to ask:
Is the program licensed by the state?
Has the hospice met federal minimum requirements for medicare?
What are the hospice costs and payment policies?
Does the hospice have malpractice and liability insurance?
Are you given references of other hospital or community professionals that have worked with the hospice?
Do you have to retain a caregiver to be admitted?
Does the organization have a track record with the Better Business Bureau?
Has the organization been investigated by the State Attorney General’s office?
How are complaints or patient problems handled?
Does the hospice create a patient plan each new customer?
When calling the hospice, do you speak to someone or go to voicemail?
How quickly does the hospice return calls?